Website Maintenance Packages
Website support (per month)
Our monthly website support provides time each month for us to help make updates to your website. Whether it be adding blog posts, changing existing web pages, image editing or fixing problems you let us know any issues you are having and we will fix them.
Backups to cloud system
Problems happen, it’s impossible to stop hackers, hardware failures or simple human error, to protect against this it’s essential to have regular backups of your website. All our maintenance packages include monthly, weekly or daily backups. If something should go wrong we can restore your site at no cost to you.
Our host sites are monitored 24/7. We limit the number of sites hosted on each server ensuring maximum performance and using the latest server technology ensures fast performing sites. Hosting is optional, if you prefer to keep your site hosted with your existing provider that’s fine.
Content and images updates
24/7 site monitoring
No one knows when something might go wrong, or a temporary issue can cause outages, that’s why all our maintenance customers have their sites covered with our 24/7 monitoring. Our monitoring system alerts us to issues within one minute of them happening meaning we can react and help to fix problems as soon as possible, without you needing to contact us.
Email and phone support
We have a dedicated mail address for our customers to raise issues and request help, we aim to get back to any request within 24 to 48 hours Monday to Friday. We also welcome calls to our office number and are happy to discuss any issues or requirements you may have.
It’s important to ensure your website is secure, Google even rank sites who have SSL (https://) enabled on their site higher. Our standard and advanced maintenance packages include an SSL certifcate to ensure your site content is encrytped when viewed by any visitor. Our monitoring system keeps track of the SSL certificate to ensure it remains active and any mixed content issues are resolved.